"The objective of our union," says owner Luca Cesaro, "is to combine forces and experiences to give life to a unique entrepreneurial project, completely dedicated to supply chain control, internationalization, and quality cycle. Hardly in the international market of textile waste can operators be found who can gather such wide capacities and know-how. Our sorting work receives continuous feedback from the destination markets: this method gives us an extra gear on the commercial side and also allows us to maintain very high ethical standards. In fact, when a sorting is inadequate, the risk is that the wholesaler who receives the stocks in the destination country discards part of the content and disposes of it improperly.

The impact is even greater if the inadequate "bale" ends up directly in the hands of the retailer, because in addition to the environmental damage, a social problem is also created: often the retailers in the destination markets are vulnerable subjects, who manage to live decently from the sale of second-hand clothes but do not have economic margins or financial tools sufficient to withstand the impact of a wrong purchase. For an African retailer, buying a bale with inadequate content can be a drama. For these reasons, and exploiting our supply chain dimension, we have implemented feedback and complaint procedures that allow us to know almost in real time if the retailers are satisfied."